KPI- OTC,PTP and RTR


Order-to-Cash (O2C) KPIs 1. Days Sales Outstanding (DSO) 2. Order Fulfillment Rate (%) 3. Invoice Accuracy Rate (%) 4. Payment Processing Time (days) 5. Cash Conversion Cycle (CCC) 6. Order-to-Cash Cycle Time (days) 7. Customer Satisfaction (%) 8. Revenue Growth Rate (%) 9. Accounts Receivable Turnover (ART) 10. Bad Debt Expense (%) Procure-to-Pay (P2P) KPIs 1. Procurement Cycle Time (days) 2. Purchase Order (PO) Processing Time (days) 3. Invoice Processing Time (days) 4. Payment Processing Time (days) 5. Supplier Satisfaction (%) 6. Spend Under Management (%) 7. Procurement Cost Savings (%) 8. Accounts Payable Turnover (APT) 9. Days Payable Outstanding (DPO) 10. Supplier Lead Time (days) Record-to-Report (R2R) KPIs 1. Financial Statement Timeliness (days) 2. Financial Statement Accuracy (%) 3. Account Reconciliation Time (days) 4. Journal Entry Error Rate (%) 5. Financial Close Process Time (days) 6. Budget Variance (%) 7. Forecast Accuracy (%) 8. Return on Investment (ROI) (%) 9. Financial Data Quality (%) 10. Audit Findings (%) Shared KPIs across O2C, P2P, and R2R 1. Process Automation Rate (%) 2. Employee Productivity (transactions processed per FTE) 3. Error Rate (%) 4. Cycle Time (days) 5. Compliance Rate (%) 6. Cost Savings (%) 7. Customer/Supplier Satisfaction (%) 8. Data Quality (%) 9. Process Efficiency (%) 10. Return on Investment (ROI) (%)

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